Dalelorenzo's GDI Blog
25Jun/210

A day in the life of a Singapore-based managing director at ServiceNow, who squeezes in 2-minute workouts between meetings and says 2020 was the best year of his working life

servicenow executive singapore Wee Luen Chia( title) says 2020 has been the best year of his working life because it allowed him to spend more time with his family.

Wee Luen Chia is a Singapore-based executive at ServiceNow, an American software company. He wakes up early to get his four-year-old daughter ready for school, labours from his home in the morning, and wastes part of his day at the office. He says 2020 was the best year of his working life because he got to spend more time with his daughter. See more narrations on Insider's business sheet.

Wee Luen Chia, 43, is a Singapore-based executive at ServiceNow, an American software company with a global crew of 14, 000 beings.

Wee Luen chia servicenow executive

As Managing Director and Area Vice President in Asia, Chia supervises a crew of more than 100 beings in his home country of Singapore. He connected ServiceNow, which makes software that automates business process to help its customers cultivate more effectively, in 2019.

He previously operated at Oracle, Red Hat, Qlik, and the Singapore government's Infocomm Media Development Authority.

He told Insider that despite the pandemic, "2 020 has been the best year of my working life."

While he was just about to fly around Asia for work on a weekly basis, he said he now has more time to spend with his four-year-old daughter, Chloe. Here's a peek into his daily routine in 2021.

Editor's note: This is a look at a ordinary daylight in Chia's life before May 16, when Singapore reimposed COVID-1 9 rules like closing public schools and instructing most office workers to work from home.

6:45 a.m: Chia wakes up, showers, and drinks his coffee. Then he has breakfast with his wife, Susan Tan, and their four-year-old daughter Chloe.

Wee Luen Chia servicenow singapore

"I try to get up at least 15 minutes later than my four-year-old daughter so I can prepare for the day before I wake her up, " Chia told Insider.

On weekends, the three of them often go out to breakfast for more lineage time.

In the pre-pandemic dates, Chia woke up at 4 a.m. about formerly a week to catch a flight to meet with customers and other ServiceNow crews across Asia.

8 a.m: It's time for Chloe to thoughts to preschool. Chia experiences his daughter off and his wife takes her to academy.

Wee Luen Chia servicenow

"She is currently attending full-day pre-school, so we're very fortunate to be able to have the time to concentrate on work, " Chia said.

Tan, Chia's wife, likewise works in the IT industry for National Computer Systems.

Chia said he and his wife have researched out different ways to balance their work and family lives.

"What has worked best for us -- I get up early to prep our daughter for school while Susan prepares for her work day, " he said. "We have breakfast together as their own families. Susan makes on sending Chloe to school so that I can get an early start on planning for the day ahead."

Chia's cross frequently start between 8 and 9 a. m.

Wee Luen Chia servicenow singapore

He expends any free time to go over emails that have come in overnight, which are usually from colleagues in different time zones.

Before he began working from home last year, Chia didn't have a proper work-from-home setup, but he slowly built one up. Both he and his wife have dedicated main office setups and work in different areas of the home.

8: 30 a.m: His first satisfy of the day is a one-on-one with Albert Li, ServiceNow's Managing Director for North Asia, who joined the team in March.

Wee Luen Chia Albert Li, left, and Chia have a one-on-one virtual gather.

They brainstorm ideas and check in about onboarding progress.

"These one-on-one catchups actually help when the agenda is not very organized- there's an opportunity to build rapport, share challenges and ordeals, and work together to learn from one another, " Chia said.

Throughout the pandemic, Chia said he's continued to hire and onboard unit representatives practically across Asia.

9:30 a.m: Chia has a meeting with a customer in Malaysia, busines stretch assistances firm DKSH, for a "go live" event.

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"The 'go-live' event is the moment in time all of the hard work is realized and the make is 'live' in the hands of consumer interests- either consumers, citizens, employees, or business partners, " Chia said.

11:30 a.m: If he's home and not traveling between convenes, Chia tries to fit in some use.

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He maintenances heaviness and other exercising gear in his home office to work out between sees in short, two-to-three-minute intervals.

"It's not a lot, but a bit vanishes a long way over period, " he said.

12:30 p.m: Chia has lunch with his squad at a sushi diner in Singapore's Bugis neighborhood.

servicenow expat singapore

"I make it a point to bring my team out to lunch formerly a week, when it's possible, " he said. "I like the opportunity to meet in small groups, connecting employees from different functional areas."

They talk about how they're adapting to the changes in where and how they labour, how they're dealing with the pandemic, and how their purchasers are adjusting.

Chia said he significances face-to-face interactions more than ever. "Each instant I spend with someone is focused on building our relationship, " he said.

1:30 p.m: After lunch, he manager into ServiceNow's office in downtown Singapore, which is the company headquarters for the Asia-Pacific and Japan region.

Wee Luen Chia servicenow singapore

ServiceNow transitioned to remote work in March 2020, a company representative told Insider.

"The Singapore team, much like the other crews globally, will continue to be allowed the flexibility to work in a way that is most productive to them- and this will search different for different people, " the spokesperson said. "The hybrid personnel is surely here to stay for the foreseeable future."

Last year, the company hired 3,000 beings in 25 countries, growing its world workforce by 25%.

4 p.m: Chia leaves the role to honcho to off-site fulfills.

servicenow singapore expat Chia's meeting with SGTech.

One of those meetings is with SGTech, a craft association for the tech industry in Singapore.

"I attached the committee as a means to use my years of experience to give back to society by help Singapore-based companionships accelerate their digital transformation journeyings, " he said.

6:30 or 7 p.m: Chia is home for dinner with his family.

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Tonight, the group includes his 69 -year-old father, his 32 -year-old brother, and his 43 -year-old brother-in-law.

7:30 p.m: After dinner, their own families toy Monopoly and Chia has to console his daughter after she loses.

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"Sometimes there's a teaching instant- it's OK not to triumph each time, " Chia said, adding that he schools her to be humble when she earns and kindly when she loses.

"This is currently one of my key focus areas in her progress so she grows up to be able to take failure in her step and be a good sport about things, " he said.

8 p.m: He reads his daughter a bedtime legend, which he says is a kind of his "favorite moments" to spend with her.

servicenow singapore exec

"Her favorite bible is 'Rapunzel' but I try to change fibs when it's possible to introduce new ideas, " Chia said. "She enjoys the classics including 'Snow White' and 'Hansel and Gretel.'"

8: 30 p.m: In the nights, Chia goes on a run around his neighborhood.

servicenow executive singapore

He lives in Serangoon, a residential area in northeast Singapore.

"Each time, I convert something in my routine, " he said. "Sometimes I listen to recorded Zoom calls during the course of its feed or listen to teaches on Udemy on different topics like AI and blueprint feeling. I like to fuel my body and my mind."

9:30 p.m .: Back at home, Chia showers and catches up on the bulletin on Tv and be prepared for the next day's fits.

servicenow singapore exec

Around 11 p.m ., he often depletes an hour reading a book or watching a Netflix show with his wife. Recently, they've been watching "The Last Dance" on Netflix and Chia has been speaking Simon Sinek's "Infinite Game."

Around midnight, it's bedtime.

Read the original commodity on Business Insider

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