Dalelorenzo's GDI Blog
27Mar/210

Avoiding Shut-Down Disaster: How Woodforest National Bank Navigated COVID- 19 with Cisco SD-WAN

When the see came from management to shut down operations and transition all employees to remote work, IT staff at Woodforest National Bank( r) had a plan.

“Our existing architecture wasn’t designed to support the massive increase in remote office workers.” Said James Heck, AVP of Network Work. “Suddenly, everyone in the main offices was told to go home. The is essential for remote connectivity exploded--quadrupling overnight.”

It wasn’t easy. Woodforest National Bank is celebrating 40 years as one of the strongest community banks in the nation, proudly offering outstanding customer service since 1980 with more than 750 spots and 1.5 million retail accounts. The bank’s success is due to a sincere focus on building relationships, discovering opportunities to better serve its communities and understanding the financial needs of every customer. Protecting that honour was paramount.

With Cisco SD-WAN, Woodforest National Bank stopped COVID-1 9 from interrupting business and tarnishing their honour. The plan to move to SD-WAN for shadow connectivity was in the works, but the pandemic made immediacy. The generous proposals Cisco provided during the initial periods of the pandemic helped.

Woodforest National Bank was strong enough to survive the pandemic shutdown thanks in part of Cisco SD-WAN Aging Infrastructure: An Unpredictable Backing

Like many system squads who faced dislocation from the 2020 pandemic, James and his IT crew considered themselves lucky to have implemented SD-WAN before the shutdown. The automation and ability to remotely control a world, dispersed structure working Cisco SD-WAN was invaluable when Woodforest Nation Bank was forced to shift activities in March.

“Our network infrastructure was old-time and needed an update.” Heck said. “Our fleet of Cisco ISR 2900 s[ also known as the ISR G2 ], was coming to its End of Life.”

The Cisco ISR G2 routers rolling a bequest WAN offered less flexible to respond to the changes that were required when the pandemic hit. As business-critical works like Office3 65 moved to the cloud, that bequest routing material necessary private MPLS directions to gloom employments ought to have been skyrocketed costs.

“We had to think of something. It wasn’t simply a structure refresh. It was more than that. We needed SD-WAN.” Heck said. Even though Woodforest National Bank was an existing Cisco customer, the Woodforest IT team did their due diligence, assessing all SD-WAN options before deciding on Cisco SD-WAN rolling on the ISR 1000 with IOS-XE software. “We looked at bandwidth, rackspace, peculiarities, and throughput. Cisco SD-WAN on ISR 1000 was the right choice. We needed best-in-breed.

The Cisco SD-WAN Difference Woodforest National Bank continued its reputation for customer success through shutdown

Cisco SD-WAN afforded the opennes, scalability and rapidity that James and his team needed to ensure continuous runnings in the face of a world-wide pandemic. Leveraging dynamic path collection; automated templates, policies and branch activation; multicloud onramp and integrated security; Woodforest National Bank was able to provide a consistent and secure shadow application know no matter where their employees were located.

Woodforest set the process in motion. For every limb, they superseded the router, switch, access spot and moved from a traditional WAN to Cisco SD-WAN. This all had to be done before the field came online in the morning--and numerous sprigs shortcoming IT Staff trained to perform the operation. The entire process, including a software upgrade over wireless LTE, took less than 45 hours, from rack-and-stack to online connectivity. That wasn’t all.

“We have bawl hubs in Jamaica.” Heck said. “Those were shutdown by their government. Our services queues piled up overnight so that our bankers had to assume the role the summon centers frisked working the Unified Communication and Collaboration( UC& C) mixture and LTE as a backup. Thanks to Cisco SD-WAN and its seamless UC integration, we were able to route service calls to workers with the brand-new WAN edge architecture. We did this all from the Cisco vManage dashboard.”

Woodforest National Bank makes cybersecurity severely, protect children clients with multilayered defence down to the firmware Firmware Security, a Critical Component in Financial SD-WAN

Cisco SD-WAN affords fast, protected and reliable multi-protocol associates, with advanced route, mas networking and multilayered certificate capabilities. But it was the advanced Trust Anchor in the Cisco ISR 1000 that brought Woodforest IT true peace of mind in their transition to SD-WAN. The Cisco Trust Anchor is a secure, embedded core that protects device purity, the boot process, maneuver firmware and their public key infrastructure( PKI) from advanced continue threats( APTs )-- a critical capability for monetary the organisations that transact billions of dollars.

“We bought the ISR 1000 because of its firmware security.” Heck said. “It ensures our Plug N’ Play portal as we initiate SD-WAN designs from half-way across the world employing serial numbers. We have our stock room squads receiving and onboarding the invention. They are efficient workers but are not drilled system architects. The Cisco Trust Anchor provides that extra layer of defence when activating and operating our SD-WAN.”

Now, James and the rest of the Woodforest National Bank IT team are ready to face the next challenge. Whether Woodforest National Bank returns to the power or shifts their building to a permanent remote example, their IT faculty can provide secure network connectivity and reliable lotion access with a few cases clinks in the Cisco vManage dashboard. “It cannot be overstated.” Heck said. “This was the most successful project of 2020. Actually, it may be the most successful project we’ve ever had. And we did it all during a world pandemic.”

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Company: Woodforest National Bank Region: AMER Industry: Financial Challenge: Shift to remote working in collaboration with full, multicloud access Solution: Cisco SD-WAN( software) Challenge: Secure design and lotion business down to firmware Solution: Cisco ISR 1000( hardware) Challenge: Consume networking and security services in a simple, flexible mode Solution: Cisco DNA for SD-WAN& Routing, Essentials Tier( permission)

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